Returns and Exchanges

REFUND POLICY

Online Returns/Exchanges: We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To initiate a return/exchange, please contact us at info@maisonmanyar.com with your order number. If your item is accepted, we will refund you or replace it with the desired product. To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. Please note that shipping costs for return/exchange are shared between Maison Manyar and our customers. You will be responsible for returning the item(s) at your expense, and we will handle the shipping of the new item(s) to you.

Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and resolve it. Contact us at info@maisonmanyar.com.

Exceptions / Non-returnable Items: Certain types of items cannot be returned, such as personalized products. Contact us if you have questions or concerns about your specific item. For further inquiries, you can reach us at info@maisonmanyar.com.